Terms of Service

Last updated: April 29, 2026

These Terms are a contract between you and Memento. By using the Service you agree to them. If you do not agree, please do not use the Service.

1. The Service

Memento provides persistent AI memory, tooling, and related services for developers and their AI coding assistants (the "Service"). The Service is operated by Memento ("Memento," "we," "us") at mementoagi.com, mementochat.com, and related APIs, plugins, and integrations.

2. Your account

You must be at least 16 years old to use the Service (or the minimum age required in your country to consent to online services).
You are responsible for keeping your credentials and API key secure. Do not share them.
You are responsible for everything done through your account.
If you create an account on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Acceptable use

You agree not to:

Use the Service to violate any law, regulation, or third-party right.
Attempt to reverse-engineer, scrape, or extract source code or model weights from the Service beyond what is expressly permitted.
Attempt to circumvent rate limits, tier gating, authentication, or other technical controls.
Store, transmit, or process unlawful content, malware, personal data of others without a lawful basis, or content that infringes others' intellectual property rights.
Use the Service to build or train a competing product that replicates Memento's functionality.
Interfere with or disrupt the Service, including the infrastructure used to deliver it.
Resell, sublicense, or rent access to the Service without our written permission.

We may suspend or terminate accounts that violate this section.

4. Your content

Everything you save to Memento — notes, files, tickets, memories, configuration — remains yours. You grant Memento a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, and transmit your content solely as needed to operate the Service on your behalf. This license ends when you delete the content or your account, except to the extent we must retain copies to comply with law or as described in our Privacy Policy.

You represent that you have the rights necessary to save the content you put into Memento.

5. AI-generated output

The Service integrates with third-party large language models (LLMs) and may produce AI-generated output. AI output may be inaccurate, incomplete, biased, or otherwise unsuitable for your purposes. You are responsible for reviewing and verifying any output before relying on it, especially for legal, medical, financial, safety, or other consequential decisions. Memento does not guarantee the accuracy, fitness for purpose, or originality of AI-generated output.

6. Third-party services

The Service interoperates with third-party platforms such as Cursor, Claude Code, OpenAI, Anthropic, GitHub, Stripe, and others. These services are governed by their own terms and privacy policies. We are not responsible for third-party services. If a third-party service becomes unavailable, we may modify or remove related features.

7. Plans, billing, and refunds

We offer free and paid subscription plans. Paid plans renew automatically at the interval you selected until you cancel.
You can cancel at any time from your dashboard. Cancellation takes effect at the end of the current billing period; you retain access until then.
We do not offer refunds for partial billing periods except where required by law.
Prices are subject to change. We will give at least 14 days' notice of any price increase affecting your existing subscription, and you may cancel before the change takes effect.
Taxes, if any, are your responsibility unless we are required to collect them.

8. Beta features

Some features are labeled "beta," "alpha," "preview," or similar. These are provided as-is, may be unstable, may change or be removed at any time, and are excluded from any service level or availability commitments.

9. Intellectual property

The Service, including its software, design, branding, and documentation, is owned by Memento and protected by intellectual property laws. Except for the rights we expressly grant you in these Terms, we reserve all rights. The name "Memento," the Memento logo, and associated marks are our trademarks; you may not use them without our written permission except for accurate factual references.

10. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. When your account is terminated, your access ends immediately; memory content is deleted per our Privacy Policy (Section 8).

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEMENTO DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. YOU USE THE SERVICE AT YOUR OWN RISK.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEMENTO AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. MEMENTO'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO MEMENTO IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow limitations on implied warranties or certain damages; in those jurisdictions, the above limitations apply to the maximum extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Memento from any claim, demand, or expense (including reasonable attorneys' fees) arising from your content, your use of the Service, or your breach of these Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts located in San Francisco County, California, and you consent to personal jurisdiction there. If you are a consumer resident in a jurisdiction whose laws require otherwise, those mandatory consumer-protection laws will apply.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced by email and on this page. If you continue to use the Service after changes take effect, you accept the updated Terms. If you do not agree, stop using the Service and close your account.

16. Miscellaneous

If any provision of these Terms is found unenforceable, the rest remains in effect.
Our failure to enforce a provision is not a waiver of that provision.
You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
These Terms, together with the Privacy Policy, are the entire agreement between you and Memento regarding the Service.

17. Contact

Questions about these Terms? Email [email protected].